At Daraddia we believe in great customer service and as such we are dedicated to your complete satisfaction. Should there be any comments regarding how we can improve our service, or any complaints or issues, please feel free to email us using the email link on our site pages. Your statutory rights will not be affected.

To purchase any of our products, just browse through our website and when you find the item you require just click the add to cart button. This will select the chosen product and add it into your Shopping cart. You can continue browsing through the store for other items to add to the Shopping cart or proceed to the Checkout. The Checkout and your Shopping cart contents are located at the top right of the web pages. To purchase your selected item(s) just click the Checkout link at the top right of the web page and follow the online instructions to complete your secure purchase.

Here at Daraddia.co.uk all major credit cards are accepted; Visa, Visa Delta, Mastercard, Switch, Solo, Visa Electron and Paypal. Cheques made payable to DRM LTD are accepted but please allow 5 working days for clearance before we can ship any item(s).

A confirmation invoice receipt will be sent to the email address you enter when purchasing your items when payment has been received. This indicates the item(s) purchased from us, and does not represent a binding contract between us exists. This term is solely included to protect us should there have been any mistake made with our pricing and it has been displayed inadvertently under priced or that we can no longer obtain the items(s) for reasons beyond our control. Should there be any problem with the under pricing of any item(s) purchased or we can no longer obtain the purchased item(s) we will always contact you. In both instances, a full refund will be offered. Your address and email details provided are only used by ourselves to fulfil your purchase and are not passed on to any other organisations.

While every care has been taken to ensure the accuracy of all the information provided on this site, Daraddia.co.uk cannot accept responsibility for any errors which may occur. Please note that measurements are provided simply as a guide only and may not be exact. Some products are also handmade and may vary slightly in size. Therefore, we do not recommend doing any installation work prior to having the goods in your possession. Any plumbing work carried out before having the goods in your possession is undertaken at your own risk and Daraddia are not responsible for any errors or ill-fitting items which may occur as a result. It is good practise to have the goods in your possession before booking tradesman and carrying out any plumbing, building or electrical work.

All prices displayed on our website will indicate whether VAT is included or excluded. The current rate of VAT is 20%. Our VAT registration number is GB795470878. A detailed receipt will be emailed upon receipt of order. Should you require a full VAT breakdown receipt, please request this via email, ensuring you reference your order and/or invoice number.

We use Paypal, a trusted and well recognised online payment processor, for our online credit card transactions. Paypal uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data, protecting both the retailers and their shoppers.

PayPal is a global leader in online payment solutions with more than 164 million accounts worldwide. Available in 190 markets and 17 currencies around the World, PayPal enables global ecommerce by making payments possible across different locations, currencies, and languages.

PayPal has received more than 20 awards for excellence from the internet industry and the business community. PayPal was founded in 1998 and was acquired by eBay in 2002.

All communication between the shopper and Paypal is encrypted to the maximum strength using SSL security. All communication between the retailer and PayPal, including the details of the purchase, are encapsulated using an encrypted and digitally-signed protocol; this uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.

Daraddia guarantee your satisfaction from our carefully selected products and product ranges, to not only offer the best in quality but true value for money. All products are covered where stated with a 5, 10 & 25 years manufacturers guarantee. All these guarantees are subject to the following terms and conditions:

Any item(s) have been professionally fitted correctly as per any manufacturer’s instructions and according to good plumbing/electrical practices.

These product(s) have been installed, cared for and maintained in a suitable manner and in accordance with any manufacturers instructions. If any of the product(s) have been misused, modified, neglected, willfully or accidentally damaged the guarantee is invalid.

In any event of a guarantee claim, the liability of Daraddia is limited ONLY to the product supplied, it does not extend to consequential loss or damage arising from a defective product(s).

The guarantee is applicable for the purchaser ONLY and is non-transferable.

You can reach us by emailing us through the Contact Us section in the main red navigation strip above or by calling us on 028686 29046. We can be contacted by post at; Daraddia, Unit 3-5 Mantlin Enterprise Centre, Mantlin Road, Kesh, Co. Fermanagh, BT93 1TU.

Our full terms and conditions include the following sections:

• Privacy Policy
• Cookies Policy
• Shipping & Returns
• Terms & Conditions